Avoid foreclosure. Get the help you need.
If you are struggling with your mortgage payments or facing foreclosure, you may feel overwhelmed and frustrated. Many homeowners simply don’t know what to do or where to go for assistance, and they feel too helpless to take action.
We understand. Fannie Mae has created KnowYourOptions.com to help homeowners just like you. We’ve made it easy to find the information you need, so you can get help before it’s too late.

Have little or no equity and want to refinance?
HARP can help!
If you've been unable to take advantage of today's low interest rates because the value of your home has declined, you now may be eligible to refinance based on recent changes to the Home Affordable Refinance Program (HARP). HARP is one of the few programs available that allows homeowners who are underwater (owe more than your home is worth) an option to refinance. Contact a lender about HARP.

Attention military—special help is available!
If you’re facing a financial hardship due to a death or injury of a service member on active duty or you've received Permanent Change of Station (PCS) orders, you may be eligible for mortgage assistance programs targeted to the needs of service members, including a special military forbearance option.

Fannie Mae offers in-person and telephone support for homeowners.
Our Mortgage Help Centers have been established to help homeowners with loans owned by Fannie Mae. At a Mortgage Help Center, you can meet directly with dedicated on-site staff and experienced housing advisors to discuss your mortgage situation. English and Spanish advisors are available, and all services offered by the Fannie Mae Mortgage Help Center are FREE.

WaysHome™—Interact and Learn
Explore WaysHome, an interactive video simulation to help you learn about the options to avoid foreclosure.
You’ll play the part of a homeowner—in real-life, everyday situations—who is struggling to make their payments and avoid foreclosure. Make decisions about what you should do, and experience the positive outcomes or negative consequences of the choices you make.
