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Learn about options to help you get back on track and avoid foreclosure.
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Questions

Mortgage company

For questions about your mortgage and to discuss your specific options, you should always contact your mortgage company first. Click here to access a listing of mortgage companies. If your mortgage company does not appear in this list, check your monthly mortgage statement for their specific contact information.

Housing counselors

For housing counselor questions or to locate one near you, click here.

Know your options

Many of your questions can be answered right here, online. Be sure to review the following links to find the most commonly asked questions.

Fannie Mae Resource Center

For homeowners who have difficulty working with their mortgage company, or need additional support when working with a lender or housing counselor, contact the Resource Center between 8:00 a.m. and 8:00 p.m. ET at 1-800-7FANNIE (1-800-732-6643) or send an email using the form below.

Submit a question or comment

If you would like to submit a question or comment to KnowYourOptions.com, please fill out the form below.

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Your question/comment and contact information will be sent to the Fannie Mae Resource Center for follow up. You may be contacted via e-mail, telephone or mail by a Fannie Mae Resource Center Representative.