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Fannie Mae Mortgage Help Network

Homeowners with loans owned by Fannie Mae can contact our Mortgage Help Network for free mortgage assistance. You’ll work directly with a HUD-approved counselor who’ll review your situation, explain your options, and communicate with your mortgage company throughout the process. Support is available nationwide by phone or you can meet in person at a location closest to you.
Get Started

To request help from our Mortgage Help Network, you’ll need to first confirm your loan is owned by Fannie Mae. Find out by checking our Loan Lookup Tool. You’ll be prompted to complete a short form to help determine your eligibility. If we own your loan, your results page will provide additional options and a link to request mortgage help.

If you don’t have a Fannie Mae loan(s), you can visit the Consumer Financial Protection Bureau and Making Home Affordable websites; contact a HUD-approved housing counseling agency; or speak with your mortgage company for assistance.

Beware of Scams

Learn how to identify and avoid scam artists who promise immediate relief from foreclosure.
 

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FAQs

Find the answers to common questions concerning your mortgage and the various options to avoid foreclosure.

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Glossary

Visit our glossary of key terms to increase your understanding of the foreclosure options available.
 

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