Get relief from the financial
impacts of coronavirus

COVID-19 Relief Options

Homeowners and renters across the country are experiencing the financial impacts of coronavirus, or COVID-19. We’re here to help. If Fannie Mae owns your mortgage loan, or if you’re a tenant in a multifamily rental property financed by Fannie Mae, our relief options can help you feel safe at home.

Mortgage Relief for Homeowners

If you are experiencing a hardship such as job loss, income reduction, or sickness due to COVID-19 and you are no longer able to make your mortgage payment, your mortgage servicer is available to help with mortgage relief options, including:

  • Payment relief through a forbearance plan offers a reduction or suspension of your mortgage payments for up to 12 months, offered in increments of up to six months
  • Late fee relief during your forbearance plan period
  • Repayment options following your forbearance. You are not required to repay the past-due amounts all at once, but you have that option. You can also set up a repayment plan to catch up gradually, a payment deferral to move (or defer) the past-due amount to the end of your loan term, or a loan modification to potentially reduce your monthly payment.

Additionally, foreclosure and eviction relief may be available through the federal CARES Act signed into law on Friday, March 27, 2020.

Contact Your Mortgage Servicer: If you're concerned about your mortgage payments, take the first step and call your mortgage servicer—that's the company listed on your monthly statement— to request help. Have your financial information handy when you call and note that many servicers are experiencing increased call volumes and hold times due to COVID-19.

You have options after forbearance.

You are not required to repay missed payments all at once, but you have that option. Be sure to talk to your servicer today.


Disaster Response Network for Homeowners and Renters

Fannie Mae's Disaster Response Network offers free help with the broader financial challenges caused by COVID-19. Its HUD-approved housing counselors can create a personalized action plan, offer financial coaching and budgeting, and support your ongoing success for up to 18 months. Whether you’re struggling to pay your rent or your mortgage, call today—you're not alone.

If you're a homeowner, access our Disaster Response Network, through our Loan Lookup Tool. If it confirms you have a Fannie Mae-owned loan, you can contact the number on the screen or request an appointment online.

If you’re a renter in an apartment or other multifamily housing with 5 or more units, use our Renters Resource Finder to see if you have access to our Disaster Response Network or other helpful resources for working with your landlord to address your financial situation.

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