Fannie Mae Mortgage Help Network
To request help from our Mortgage Help Network, you’ll need to first confirm your loan is owned by Fannie Mae. Find out by checking our Loan Lookup Tool. You’ll be prompted to complete a short form to help determine your eligibility. If we own your loan, your results page will provide additional options and a link to request mortgage help.
If you don’t have a Fannie Mae loan(s), you can visit the Consumer Financial Protection Bureau and Making Home Affordable websites; contact a HUD-approved housing counseling agency; or speak with your mortgage company for assistance.