Get Help

Looking for assistance with your mortgage when you’re facing financial challenges can be uncomfortable and scary. And with so much information available, it’s hard to know where to turn. Take a look at this section for free and reliable resources online, on the phone, or in-person.

Fannie Mae is here to help. We have information, tips and resources that can help guide you through these financial challenges.

Help for homeowners »
Help for renters »

Help for Homeowners and Renters

If you’re facing financial challenges or other hardships, Fannie Mae is here to help. Whether you need mortgage counseling or disaster relief assistance, Fannie Mae offers tools to guide you through the process and recovery at no cost. More »

Options to Stay in Your Home

Even if you haven't yet missed a mortgage payment, but are worried you might fall behind soon, now's the time to take action. You may be eligible to refinance or modify your mortgage loan, lowering your payment and making it more affordable. Or, if you've missed payments and find yourself buried under late fees and past-due amounts, you may qualify for a temporary (or permanent) solution to help you get your finances back on track and avoid foreclosure. More »

Options to Leave Your Home

Don't just walk away from your home.

There are better options. The most important thing is to avoid foreclosure—and options may be available to assist you if you are ready to leave your home. Some options may even offer cash incentives to help you move and transition into different housing. Now's the time to take action before it’s too late. More »

Reverse Mortgages

Not understanding your obligations under a reverse mortgage can lead to serious consequences including foreclosure. Review your obligations and find out where get help if you’re struggling with property-related expenses. More »

Military Options

If you’re a service member struggling with your mortgage payment, you may qualify for a special military hardship. Additionally, military service members have protection against foreclosure for 9 months following termination of active duty. More »