Disaster Assistance for
Homeowners and Renters

Disaster Assistance for Homeowners and Renters

If you’re affected by disaster, Fannie Mae’s Disaster Response NetworkTM is here to help. Its HUD-approved housing counselors can develop a personalized action plan, explain mortgage relief programs, provide financial coaching, and support clients’ successful recovery for up to 18 months. It’s our way of supporting safe, sustainable housing for the homeowners and renters we serve.

Speak to a counselor

877-542-9723 Request appointment


En Espanol

How We Help 
What You Should Know (FAQs) 

Request an appointment with our Disaster Response Network 

Please provide the following information and we’ll call you to schedule an appointment.

Are you a member of the military (or spouse/dependent)?
Do you need assistance in Spanish? (¿Necesitas ayuda en español?)

Fannie Mae is collecting your information to support scheduling an appointment.  Fannie Mae will not retain or use your information beyond that purpose.

Fannie Mae disaster-related press releases

Fannie Mae Reminds Homeowners, Renters, and Mortgage Servicers of Assistance Options Following Recent Tornadoes in Central and Southern States

Fannie Mae Reminds Homeowners and Mortgage Servicers of Assistance Options for Those Affected by Hurricane Ida

Additional resources

U.S. Department of Housing and Urban Development (HUD): www.hud.gov

Federal Emergency Management Agency (FEMA): www.disasterassistance.gov

American Red Cross: 1-800-733-2767

Consumer Financial Protection Bureau: https://www.consumerfinance.gov/

Our commitment to others

Fannie Mae supports national and local relief efforts following natural disasters through financial contributions, including matching our employees’ charitable gifts, as well as contributing to relief programs managed by charitable relief organizations. For more information, visit www.fanniemae.com/relief.