Homeowners and Renters
Disaster Assistance for Homeowners and Renters
Communities impacted by natural disasters and other difficult circumstances such as COVID-19 can face significant housing, financial, and emotional challenges. Whether you’re struggling to pay your rent or your mortgage — you’re not alone!
Fannie Mae's Disaster Response Network™ is here to help. Its HUD-approved housing counselors can develop a personalized action plan, explain mortgage relief or rental assistance programs, provide financial coaching, and support clients’ successful recovery for up to 18 months. It’s our way of supporting safe, sustainable housing for the homeowners and renters we serve.
Get COVID-19 or Disaster Assistance
Contact our Disaster Response Network for live, personalized help in one of the following ways:
Fannie Mae disaster-related press releases
U.S. Department of Housing and Urban Development (HUD): www.hud.gov
Federal Emergency Management Agency (FEMA): www.disasterassistance.gov
American Red Cross: 1-800-733-2767
Consumer Financial Protection Bureau: https://www.consumerfinance.gov/
Help for homeowners
Counseling through the Disaster Response Network™* is available in all languages. Eligible residents can get free support from HUD-approved housing counselors, including:
*Provided by Clearpoint’s Project Porchlight Online, a division of MMI.
Our commitment to others
Fannie Mae supports national and local relief efforts following natural disasters through financial contributions, including matching our employees’ charitable gifts, as well as contributing to relief programs managed by charitable relief organizations. For more information, visit www.fanniemae.com/relief.