Disaster Assistance for
Homeowners and Renters

Disaster Assistance for Homeowners and Renters

Communities impacted by natural disasters and other difficult circumstances such as COVID-19 can face significant housing, financial, and emotional challenges. Whether you’re struggling to pay your rent or your mortgage — you’re not alone!

Fannie Mae's Disaster Response Network™ is here to help. Its HUD-approved housing counselors can develop a personalized action plan, explain mortgage relief or rental assistance programs, provide financial coaching, and support clients’ successful recovery for up to 18 months. It’s our way of supporting safe, sustainable housing for the homeowners and renters we serve.

En Espanol

Get COVID-19 or Disaster Assistance

Contact our Disaster Response Network for live, personalized help in one of the following ways:

Fannie Mae disaster-related press releases

Fannie Mae Reminds Homeowners, Renters, and Mortgage Servicers of Assistance Options Following Recent Tornadoes in Central and Southern States

Fannie Mae Reminds Homeowners and Mortgage Servicers of Assistance Options for Those Affected by Hurricane Ida

Additional resources

U.S. Department of Housing and Urban Development (HUD): www.hud.gov

Federal Emergency Management Agency (FEMA): www.disasterassistance.gov

American Red Cross: 1-800-733-2767

Consumer Financial Protection Bureau: https://www.consumerfinance.gov/

Help for homeowners

Counseling through the Disaster Response Network™* is available in all languages. Eligible residents can get free support from HUD-approved housing counselors, including:

*Provided by Clearpoint’s Project Porchlight Online, a division of MMI.

Helpful links

COVID-19 relief options

Housing counselors

Mortgage companies

Avoiding fraud after disaster


Our commitment to others

Fannie Mae supports national and local relief efforts following natural disasters through financial contributions, including matching our employees’ charitable gifts, as well as contributing to relief programs managed by charitable relief organizations. For more information, visit www.fanniemae.com/relief.