Mortgage Assistance for Homeowners

Speak to a counselor:

888-431-2337 Request appointment

Help for Homeowners

You can get free mortgage assistance through Fannie Mae’s Mortgage Help Network. You’ll work directly with a HUD-approved counselor who’ll review your situation, explain your options, and communicate with your mortgage company throughout the process. Support is available nationwide by phone in multiple languages.

If you’ve been affected by a disaster, contact our Disaster Response Network to request free help with your mortgage, FEMA claims, insurance claims, and more. Visit our disaster relief page for more information.

How We Can Help 
What you can expect 
What You Should Know (FAQs) 

Request an appointment with a counselor 

Whether you’re struggling to pay your rent or mortgage, or just need to talk to someone confidentially about your financial situation, we’re here for you.

Please provide the following information and we’ll call you to schedule an appointment.

Do you need assistance in Spanish? (¿Necesitas ayuda en español?)

*Housing Counseling support is available nationwide by phone in multiple languages.


Fannie Mae is collecting your information to support scheduling an appointment.  Fannie Mae will not retain or use your information beyond that purpose.