Understanding your loan purchase letter

Understanding your loan purchase letter

Here's what you need to know

You may have received a letterThis letter is to inform you that Fannie Mae has purchased your loan. No action is needed. For your records, you can save this letter with your mortgage documents. from us notifying you that we purchased your loan. The letter is informational and you do not need to take any action.

Fannie Mae buys loans from lendersA lender is a financial institution that loans money directly to you with the expectation that it will be repaid with interest. to replenish their funds. This gives lenders the money to provide new mortgages for more homebuyers. Learn more about Fannie Mae and what we do here.

Your mortgage servicerThis is the company that collects your monthly loan payments on behalf of Fannie Mae. Your mortgage servicer may or may not be the company who originated your mortgage. and your loan terms remain the same when we purchase your loan. Send all mortgage payments to your servicer. Fannie Mae is not your servicer.

Benefits of a Fannie Mae-owned mortgage

When your mortgage loan is owned by us, you may be eligible for additional resources and emergency assistance.


Fannie Mae’s Loan Purchase
Letter at a Glance
  • Informational – no action required
  • Identifies Fannie Mae as the owner/investor for your loan
  • Identifies your mortgage servicer who provides customer service
  • Fannie Mae is not your servicer

Click to enlarge


Frequently Asked Questions

Why did I receive a loan purchase letter? What do I do with it? 

This letter is for informational purposes only. It is a legal requirement for us to notify the borrower of the purchase. You can keep the letter with your mortgage records for future reference.

Does my loan change because Fannie Mae purchased it? 
Where should I send my mortgage payments? 
Is Fannie Mae my mortgage servicer? 
The servicer listed in my letter does not have a record of my loan. What should I do? 
My loan has been transferred to a different servicer, but I already sent my payment. What will happen to my payment? 
My property address is incorrect on the loan purchase letter. Whom should I contact to correct it? 
The servicer or contact details listed in my letter are incorrect. What should I do?