Know Your Options has information and resources to help you understand your options and take action now to avoid foreclosure. Be sure to review the following links to find answers to the most commonly asked questions.


Mortgage Company

For questions about your mortgage and to discuss your specific options, you should contact your mortgage company. We have a list of mortgage companies available for your use. If your mortgage company is not on this list, check your monthly mortgage statement for specific contact information.


Housing Counselors

Visit our housing counselors page for questions about counselors or to locate one near you.


Fannie Mae Mortgage Help Network

If you've contacted your mortgage company and have not received help or if you need additional support, a Fannie Mae Mortgage Help Network partner can assist you. The Network is available to homeowners who have a Fannie Mae loan.

Click here to access our Loan Lookup tool and request help from a Fannie Mae Mortgage Help Network partner.

  • Beware of Scams

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    Learn how to identify and avoid scam artists who promise immediate relief from foreclosure.

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  • FAQs

    Find the answers to common questions concerning your mortgage and the various options to avoid foreclosure.

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  • Glossary

    Visit our glossary of key terms to increase your understanding of the foreclosure options available.

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